Troubleshooting

1. Saber still doesn't start after charging?

Remove the battery and check the battery contact plates to ensure they are making contact. Gently bend them out if they are not making contact, re-insert the battery, and turn the saber on. If there is no response, charge it and try again.

2. Saber has no swing, hum or clash sounds?

Usually this is from low battery power. Charge the saber for at least two hours and try again. For Premium sabers, ensure the sound files are set up on the microSD card and ensure the microSD card is seated properly.

3. Saber stops working suddenly?

Remove the battery and check contact plates to ensure they are making contact. Re-insert the battery, charge the saber and try again. If there is no response, contact us for help.

4. Saber is hot near the emitter?

It is normal for the LED in the emitter to generate heat, but the emitter should diffuse most of the heat. As such, please do not turn on the electronics outside of the hilt, as the heat may damage the electronics without the aluminum emitter to diffuse the heat.